Integrated Health, Safety, Quality & Environment (HSQE) Policy¶
Document Information
| Field | Value |
|---|---|
| Document Reference | POL_HSQE_00 |
| Issue Number | 4 |
| Issue Date | 1 July 2026 |
| Next Review | 1 July 2027 |
Purpose¶
A M Water Services Ltd recognises that excellence in Health, Safety, Quality and Environmental management is fundamental to our success as a water infrastructure contractor. This policy demonstrates our commitment to protecting people, delivering quality services, and safeguarding the environment whilst operating under our motto "#TEAM — Together Everyone Achieves More".
Scope¶
This policy applies to all A M Water Services operations including water main repairs and maintenance, grab services, aggregate delivery, and all associated activities at customer sites and our Northampton headquarters.
Policy Statement¶
A M Water Services Ltd commits to:
- Legal Compliance — Meeting all requirements including HSE legislation, Water Regulations, ISO 9001 / 14001 / 45001 standards
- Risk Prevention — Identifying hazards and implementing controls to prevent injury, ill health, quality failures and environmental harm
- Continuous Improvement — Setting measurable objectives and regularly reviewing performance through management systems
- Resource Provision — Providing adequate equipment, training and supervision to enable safe, quality work delivery
Management Responsibilities¶
Directors shall:
- Lead by example and demonstrate visible commitment to HSQE
- Ensure adequate resources for HSQE management
- Review HSQE performance quarterly and set improvement targets
- Ensure legal compliance and maintain ISO certifications
- Investigate serious incidents and implement corrective actions
Supervisors shall:
- Ensure operatives have required training (EUSR, NRSWA, Confined Space)
- Monitor compliance with method statements and permits
- Report incidents and near misses immediately
- Maintain quality standards and customer satisfaction
Employee Responsibilities¶
All employees shall:
- Conduct risk assessments and implement safe systems of work
- Follow safe systems of work and wear required PPE
- Report hazards, incidents and near misses without delay
- Maintain competence through training and assessment
- Protect the environment by preventing spills and managing waste correctly
- Deliver quality work meeting customer specifications
- Challenge unsafe acts and stop work if conditions are unsafe
Specific Commitments¶
Health & Safety
Zero tolerance for unsafe acts · Risk assessment before all tasks · Emergency response readiness
Quality
Right first time delivery · Customer satisfaction monitoring
Environment
Pollution prevention · Waste minimisation · Sustainable procurement where practicable
Implementation¶
This policy is communicated through induction training, toolbox talks, and display at all sites. Performance is monitored through audits, inspections, and KPI tracking with results reviewed at monthly management meetings.
This policy will be reviewed annually and updated in response to legislative changes or operational requirements.
Signed:
Aaron Mason
Director, A M Water Services Ltd
1 July 2025